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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Keep getting "Incorrect account name or password" with Sync??!

  • 7 amsoshi
  • 255 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga Sister Marie

leova
leova
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I did setup sync account. I go to https://account.services.mozilla.com/sync/ and I can log in. But my firefox keep giving me "Sync error" - Incorrect account name or password. Please try again.

Please help!!

Using Firefox 4.

I did setup sync account. I go to https://account.services.mozilla.com/sync/ and I can log in. But my firefox keep giving me "Sync error" - Incorrect account name or password. Please try again. Please help!! Using Firefox 4.

All Replies (7)

marz
marz
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I have the same problem across my devices, PC, Mac and iPhone...

Sync account works! I press on TOOLS/SYNC i get this:

"Sync encountered an error while connecting:Incorrect account name or password. Please try again. [Preferences]"

I press Preferences and press update. Then I an able to 'update' my password, I put in the same password as before and sometimes it accepts it and show my 'sync preferences'. But in My browser I can't see the function activated, there is no icon, no notification... and when i press TOOLS/SYNC the same starts all over again.

"Sync encountered an error while connecting:Incorrect account name or password. Please try again. [Preferences]"...

Anyone?

Firefox 4: Windows 7

firefox home: iPhone 4.21

Firefox 4: MacBook OSX 10.6.5

GB_Joe
GB_Joe
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I'm getting exactly the same problem here. Two fresh installs of Win7 on laptop & desktop, I've tried starting from each of them and both have the same problem. I've tried different email addresses and changed passwords... but I can log in to the web interface, just like the OP.

Come on guys, this is supposed to be out of beta now!!!

ozten
ozten
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Fx4.0 I reset my account on Ubuntu and Windows 7. First sync appeared to work. After a couple hours, I'm noticing the 'Sync encountered an error while syncing: Unknown error...' notification again.

silverhawk184
silverhawk184
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Same for me, I cannot believe all my bookmarks are gone! I am extremely disappointed in Firefox for the first time!

silkphoenix
silkphoenix
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silverhawk184 -- Firefox Sync has been having lots of problems lately with their sever and many times it'll not sync. Most of the time, it'll get back to normal. You might want to wait a little bit longer (maybe till tomorrow) and see if it's back to normal.

I would recommend you do not depend on Firefox Sync completely. Use the following two add-ons as a standby:


http://www.xmarks.com/

https://lastpass.com/features_free.php

silverhawk184
silverhawk184
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Friday 5/27/2011, it came back online. My phone (with a brand new rom) automatically synced to my laptop! I don't understand how that would work, but I like it!

Sister Marie
Sister Marie
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I am running OSX 10.6.7 with latest update on MacBook Pro (2008). Even before I installed Firefox 4 Beta, something was wrong with Sync but at least it didn't keep popping up and annoying me to sync and then giving the error message.

Also running FireFox home on iPhone 4 with latest OS. Went through the routine with code, password, etc several times to no avail.

Would like to sync also with Windows 7.

Very frustrating!