This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

scrolling button and on pad deactivated since downloading firefox 4

  • 1 amsa
  • 35 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga rinu

more options

Since loading Firefox 4 I cannot scroll down by using the scroll down button or using the right side of the pad ( I have a laptop). It is like they are deactivated. I need to use the arrow keys or move to the bottom right corner to scroll down. I don't like this. This puts a major bind on me. This should not have happened. Please fix it or I will be forced to go somewhere else. Ah hell, arrow keys won't work in this location. Only the corner. This is bullshit!

Since loading Firefox 4 I cannot scroll down by using the scroll down button or using the right side of the pad ( I have a laptop). It is like they are deactivated. I need to use the arrow keys or move to the bottom right corner to scroll down. I don't like this. This puts a major bind on me. This should not have happened. Please fix it or I will be forced to go somewhere else. Ah hell, arrow keys won't work in this location. Only the corner. This is bullshit!

All Replies (1)

more options

I have the same problem. When I installed Firefox 4 I can't scroll down anymore using the scrolling device on my touchpad. It worked perfectly with Firefox 3.x and everywhere else. When I tried using a cheap USB mouse then the scrolling did work with Firefox 4. I have something called "Syanptis TouchPad" which is causing the problem with the new Firefox. This of course means I immediately reinstalled an earlier version of Firefox.

Running on 64-bit Windows 7.

An unrelated problem with the new Firefox for me is that if you hit F6 it won't select the address bar anymore. That's just annoying.