This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

In trying to install the 4.0 Upgrade, I get the message "The operation can’t be completed because you don’t have permission to access some of the items"; how do I give myself "permission" to make the installation?.

  • 1 amsa
  • 3 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga AliceWyman

pfspies
pfspies
more options

I just can't upgrade to the new Firefox 4.0 because I keep getting the message that I don't have "permission to access some of the items". How do I get THAT permission.

I just can't upgrade to the new Firefox 4.0 because I keep getting the message that I don't have "permission to access some of the items". How do I get THAT permission.

All Replies (1)

AliceWyman
AliceWyman
  • Moderator
more options

If you can't upgrade to Firefox 4.0 any other way, try downloading Firefox 4.0 from www.mozilla.com and then, before running the installer, drag the current Firefox.app from the Applications folder into another location, such as into a new "Firefox36" sub-folder that you can create.

Related topic:
http://support.mozilla.com/en-US/questions/705687