This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

shockwave flash causes firefox 4 crash

  • 3 amsoshi
  • 82 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Xircal

akwils
akwils
more options

shockwave flash causes firefox 4 hangs. it happens whether using the latest or the previous version of flash. removing flash solves the problem but removing flash is not a solution. this happens on a computer with Windows 7. However on another computer with XP this does not happen.

shockwave flash causes firefox 4 hangs. it happens whether using the latest or the previous version of flash. removing flash solves the problem but removing flash is not a solution. this happens on a computer with Windows 7. However on another computer with XP this does not happen.

Mafitar da aka zaɓa

  1. Download a copy of Flash from http://get.adobe.com/flashplayer/ and save it to your desktop.
  2. Then download the Flash Uninstaller
  3. Close Firefox via File | Exit
  4. Run the uninstaller to remove Flash from Firefox. It will also remove it from IE.
  5. Reboot
  6. Run the Flash installer you downloaded to your desktop earlier (do not start Firefox). This will install it on Firefox only.
  7. Open IE and go to http://get.adobe.com/flashplayer/ and choose Run when you see the prompt.
  8. Test the installation in both Firefox and IE by going to: http://www.adobe.com/software/flash/about/
Karanta wannan amsa a matsayinta 👍 3

All Replies (3)

Xircal
Xircal
more options

Zaɓi Mafita

  1. Download a copy of Flash from http://get.adobe.com/flashplayer/ and save it to your desktop.
  2. Then download the Flash Uninstaller
  3. Close Firefox via File | Exit
  4. Run the uninstaller to remove Flash from Firefox. It will also remove it from IE.
  5. Reboot
  6. Run the Flash installer you downloaded to your desktop earlier (do not start Firefox). This will install it on Firefox only.
  7. Open IE and go to http://get.adobe.com/flashplayer/ and choose Run when you see the prompt.
  8. Test the installation in both Firefox and IE by going to: http://www.adobe.com/software/flash/about/
akwils
akwils Mai mallakar tambaya
more options

this works. thank you

An gyara daga akwils

Xircal
Xircal
more options

You're welcome.