This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

why does my computer flag FireFow 4 as a corrupted file?

  • 4 amsoshi
  • 10 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga dustman

habrams
habrams
more options

Is my anti-virus preventing me from downloading the latest version of FF?? The download worked but when I tried to open the file an error box popped up saying "this file is corrupt". Some South African recently gave me a new anti-virus program because there are so many viruses here..maybe thats the problem?

Is my anti-virus preventing me from downloading the latest version of FF?? The download worked but when I tried to open the file an error box popped up saying "this file is corrupt". Some South African recently gave me a new anti-virus program because there are so many viruses here..maybe thats the problem?

All Replies (4)

silkphoenix
silkphoenix
more options

Did you download it from Mozilla official site:

http://www.mozilla.com/en-US/firefox/fx/

If you did, it should be safe to install. If not, please delete that file and download from the above link.

Kirsty
Kirsty
more options

I have the same problem, I just downloaded from the link posted by Silk, and it still says the file is corrupted.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to download from this page:

If you keep having problems then try to disable your anti-virus software temporarily during the download and if necessary also during the installation.

dustman
dustman
more options

it was doing the same thing i even used cnet but i used this one it downloaded just fine this time thank you