This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My fingerprint scanner will not work with Firefox 4.

  • 1 amsa
  • 14 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga the-edmeister

SCVroker7253
SCVroker7253
more options

I used to be able to use my fingerprint scanner to log into all of the websites I use like Facebook, YouTube, Yahoo etc... But now since I updated to Firefox 4 it doesn't work anymore. The program that I use is called Digital Persona. How do I fix this issue?

I used to be able to use my fingerprint scanner to log into all of the websites I use like Facebook, YouTube, Yahoo etc... But now since I updated to Firefox 4 it doesn't work anymore. The program that I use is called Digital Persona. How do I fix this issue?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Another user got this from Digital Persona.
"Thank you for contacting DigitalPersona. There will be no update releases for DigitalPersona Personal in the future. There will be no updates for Firefox 4 nor Internet Explorer 9. IF they work they work, if they do not work with DPPersonal, then you will have to decide to either keep DPPersonal and forgo Firefox 4 or IE 9, or vice versa. DigitalPersona is leaving the consumer market and is focusing on business applications. In fact, DigitalPersona Personal will not longer be supported after Mid-April of this year. We apologize for any inconvenience this might cause. Sincerely, Tech Team "


You could try this extension.
https://addons.mozilla.org/en-US/firefox/addon/fingerfox-se/