This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I'm missing the 'padlock' to show a webpage is secure when ordering online

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga ushello

more options

When ordering online before I give credit card info I look for the 'padlock' to make sure the site is secure. Since downloading firefox 4, I cannot find the padlock to know the site is protected. How do I get it back?

When ordering online before I give credit card info I look for the 'padlock' to make sure the site is secure. Since downloading firefox 4, I cannot find the padlock to know the site is protected. How do I get it back?

All Replies (2)

more options

The padlock has been replaced by the site identity button, for details on using it see https://support.mozilla.com/kb/Site+Identity+Button

If you want to add a padlock icon to the location bar, you can use the Padlock add-on - https://addons.mozilla.org/firefox/addon/padlock-icon/

more options

Thank you Tony. Now firefox 4 is complete.