This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can't get pop-up blocking to stick. I have the check the box again every time I open Firefox. Any suggestions?

  • 1 amsa
  • 2 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga cor-el

greenakres
greenakres
more options

I am unable to eliminate pop-ups. Firefox is opening every time with pop-up blocking disabled. I manually check the box and am good for that session, but blocking is disabled again when I open a new session. This is a new problem, as I have used Firefox for many years without pop-ups. It may be coincident with upgrading to Firefox 4. How can I get pop-up blocking to stick?!

I am unable to eliminate pop-ups. Firefox is opening every time with pop-up blocking disabled. I manually check the box and am good for that session, but blocking is disabled again when I open a new session. This is a new problem, as I have used Firefox for many years without pop-ups. It may be coincident with upgrading to Firefox 4. How can I get pop-up blocking to stick?!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut

See: