Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

While browsing a web site, firefox told me it detected a virus, scaned, displayed infected files and asked to down load a file. Is this a legitimate file or some scam?

  • 1 amsa
  • 14 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga TonyE

DWPhilp
DWPhilp
more options

I want to know if the virus detection and file are legitimate Firefox software or some scam. I did not continue with the process. My own virus detection only found one infection where as the other found several. I have a copy of the screen if needed.

Thanks Doug

I want to know if the virus detection and file are legitimate Firefox software or some scam. I did not continue with the process. My own virus detection only found one infection where as the other found several. I have a copy of the screen if needed. Thanks Doug

All Replies (1)

TonyE
TonyE
  • Moderator
more options

It's a scam, Firefox does not scan for viruses. The site will be trying to get you to install some form of malware/virus/trojan. The scan was not a real scan.