We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Hotmail not working in FF 4

  • 1 amsa
  • 24 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga Xircal

more options

Hotmail DOES NOT WORK with Firefox 4; I've tried it on 3 different PCs / laptops, with both XP & Windows 7; same issue; it works for a while, then after a few minutes, the whole thing jams up & I just get the 'hand', but cannot open any e-mails or make anything work. Getting sick of this - will have to go back t0 IE! Re: the info below at 'installed plugins' - this relates to someone else's laptop, but it's the same issue on my desktop with Windows 7, & my own laptop with XP.

Hotmail DOES NOT WORK with Firefox 4; I've tried it on 3 different PCs / laptops, with both XP & Windows 7; same issue; it works for a while, then after a few minutes, the whole thing jams up & I just get the 'hand', but cannot open any e-mails or make anything work. Getting sick of this - will have to go back t0 IE! Re: the info below at 'installed plugins' - this relates to someone else's laptop, but it's the same issue on my desktop with Windows 7, & my own laptop with XP.

All Replies (1)

more options

I use Hotmail to get emails from users who respond to suggestions I've made on this forum. I also have Win XP and FF4.0.1 and don't experience any problems with any of them.

What I suggest you do in the first instance is to run Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.