This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I've bought a new netbook with Firefox which won't connect to the internet, it just says can't find server, any help would be appreciated ?

  • 1 amsa
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

I have a new netbook (Next) which won't connect the internet, it says can't find server, I've spoken to Virgin who provide my wireless broadband but they say it's a problem with the netbook not with them.

I have a new netbook (Next) which won't connect the internet, it says can't find server, I've spoken to Virgin who provide my wireless broadband but they say it's a problem with the netbook not with them.

All Replies (1)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.

See: