This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Despite updating my plugins everytime I launch firefox this page is loaded https://www.mozilla.com/en-US/plugincheck/

more options

I have updated all my plugins to be coded either green or grey. Every time I launch firefox this webpage appears. https://www.mozilla.com/en-US/plugincheck/

I have updated all my plugins to be coded either green or grey. Every time I launch firefox this webpage appears. https://www.mozilla.com/en-US/plugincheck/

All Replies (3)

more options

see https://support.mozilla.com/en-US/questions/832793 particularly the replies near the end (different replies for different users).

more options

Thanks for that link! I was able to determine the problem was both a plugin called MetaStream3 and a program on my computer called Viewpoint Media. By uninstalling both, the plugin check page stopped loading.

more options

Expect the actual problem seen here has been fixed, see Cor-el's reply to question 833760 in

* whenever I open the browser, the check plugins page always opens in a second tab.  How can I make this stop?