This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When opening Firebox, about:blank takes over, need help to remove

  • 1 amsa
  • 32 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga alan_r

kvega777
kvega777
more options

About:blank has somehow gotten into my system. Whenever I log on to the internet through Firefox, many errors occur like timing out when searching, long neverending cycle to go to another site, open and closing tabs etc. I have noticed about:blank showing up in the taskbar at times, taking the place where mozilla firefox was before???? Need help in getting rid of this malicious software.

About:blank has somehow gotten into my system. Whenever I log on to the internet through Firefox, many errors occur like timing out when searching, long neverending cycle to go to another site, open and closing tabs etc. I have noticed about:blank showing up in the taskbar at times, taking the place where mozilla firefox was before???? Need help in getting rid of this malicious software.

All Replies (1)

alan_r
alan_r
more options

About:Blank is normally just one of the options offered for opening Firefox -

Options>General>Start-up>you are offered three methods - opening in a blank page(About:Blank), home page, or as you finished last time.

If you think you have malware, I presume you have run an anti-virus scanner and a spyware removal program.

You should try the free download Malwarebytes -

http://www.malwarebytes.org/

For more general problems you should try running in Safe Mode, working your way through this -

https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes