Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I can't download the Flash Player 9 until I close Firefox. How do I do this?

  • 1 amsa
  • 3 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

I am trying to download the flash player. However, I get a message from the flash player people that says: "The installer will automatically continue when these conflicting applications are closed: Mozilla Firefox.

I am trying to download the flash player. However, I get a message from the flash player people that says: "The installer will automatically continue when these conflicting applications are closed: Mozilla Firefox.

All Replies (1)

more options
  1. Download and save the Flash installer to the desktop.
  2. Close Firefox via File > Exit
  3. Start the Flash installer with a double-click on the desktop icon.

If you still get that error then check the Task Manager for hanging Firefox processes.

See "Hang at exit":