This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I have tried numerous times to save usernames and passwords, but I don't get the popup to save them; hence it is not possible to save any.

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga cor-el

more options

Simply put, why doesn't Firefox allow me to save the username and password of websites? I used to have this convenience, but I no longer have the option available to me.

Simply put, why doesn't Firefox allow me to save the username and password of websites? I used to have this convenience, but I no longer have the option available to me.

All Replies (1)

more options

Make sure that you not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"