This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

How do I get rid of the popup that says Your browser must have Flash 9.0 or higher installed to add this application. You can download and install the latest Flash Player here

  • 2 amsoshi
  • 10 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga enginireevans

more options

I have Flash 9.0 installed properly, but I still get the popup every time I open an email.

I have Flash 9.0 installed properly, but I still get the popup every time I open an email.

All Replies (2)

more options
more options

First I reloaded Firefox 3.6, which fixed the problem. Then this morning I got an email notification that Firefox 5.0 was available, which I loaded. So far, no problems.