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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

why did Firebox update disable my Skype program?

  • 2 amsoshi
  • 51 sa na da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga Barton

Darl
Darl
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I accepted the suggestion to update Firefox. After the update a dialog box appeared saying Skype had been disabled. When I attempted to use Skype I could not do so. I do not understand why Firefox disabled the Skype program.

I accepted the suggestion to update Firefox. After the update a dialog box appeared saying Skype had been disabled. When I attempted to use Skype I could not do so. I do not understand why Firefox disabled the Skype program.

All Replies (2)

Chimel
Chimel
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If it's an extension, it probably still works just fine with Firefox 5.0. However, because of Firefox' poor compatibility design, until Skype releases a new version, you need to install Mozilla's Add-On Compatibility Reporter extension from https://addons.mozilla.org/en-US/firefox/addon/15003 and restart Firefox twice.

Each extension specifies which is the maximum compatible version, which is probably 4.0 in your case as Firefox did not give devs any time to verify and re-release their extensions for version 5.0.

The Add-On Compatibility Reporter extension basically tells Firefox to ignore the maximum compatible version so the extension can still work on version 5.0, just like it did on 4.0.

Barton
Barton
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I did what you said and Skype works fine, but now every time I launch Firefox I get this message: TypeError: Components.classes['@softage.ru/skype/SkypeFfExtension;1'] is undefined

This is particularly bothersome since I do not believe that Skype is based in Russia. Any ideas?