This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

YouTube videos will not play with Firefox but will play with IE

  • 1 amsa
  • 26 sa na da wannan matsala
  • 19 views
  • Amsa ta ƙarshe daga James

1Oldman
1Oldman
more options

You tube video will not play. Shows a black screen. You tube will work on IE. This is a recent event as I was just watching YouTube videos last week.

You tube video will not play. Shows a black screen. You tube will work on IE. This is a recent event as I was just watching YouTube videos last week.

All Replies (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

Try clearing the Cache in Firefox.

Tools-> Clear Recent History -> [v] Cache

or Tools->Options->Advanced->Network -> Offline storage -> [Clear Now]

Youtube may have made some changes recently. Clear the Youtube cookie and refresh page if above does not do it.

An gyara daga James