This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

On new version of Yahoo Beta, can't download pictures that come in text area of e-mails--it works in Safari.

  • 1 amsa
  • 12 sa na da wannan matsala
  • 10 views
  • Amsa ta ƙarshe daga Hasan

hopster1800
hopster1800
more options

Ever since I started on the new version of Yahoo, called Yahoo Beta, a couple of months ago, the only way I can get photos that come in the text area is to either use reply or forward, then the pictures are revealed. I've written and written Yahoo to no avail (I tried everything they suggested), but what's strange is, the downloads work fine on Safari, in the same version of Yahoo Beta. I've updated everything, emptied the Cache, etc., etc., and still cannot make the pics work on Firefox. And, by the way, they did work on the OLD version of Yahoo. Thanks for any help you can give. Carolyn H.

Ever since I started on the new version of Yahoo, called Yahoo Beta, a couple of months ago, the only way I can get photos that come in the text area is to either use reply or forward, then the pictures are revealed. I've written and written Yahoo to no avail (I tried everything they suggested), but what's strange is, the downloads work fine on Safari, in the same version of Yahoo Beta. I've updated everything, emptied the Cache, etc., etc., and still cannot make the pics work on Firefox. And, by the way, they did work on the OLD version of Yahoo. Thanks for any help you can give. Carolyn H.

All Replies (1)

Hasan
Hasan
more options

go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. You can enable the Add-ons later. Check and tell if its working.