This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Downloaded Lion on IMac and lost Mozilla E-mail & address book & Thunderbird only has a few of my E-mails & a few addresses

  • 1 amsa
  • 2 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga James

butchs1
butchs1
more options

After I downloaded Lion, I tried to use my Mozilla E-mail and it said it could no longer be supported by Lion. It would not open at all. I downloaded Thunderbird and it only had a few old E-mails showing & several new ones, but Drafts, and sent were empty. The address book only had 12 in it and all the rest were missing. I'm connected to DSL by Turner Cable but I don't use Roadrunner E-mail but use Bigplanet as my E-mail provider. I can't figure out how to recover my E-mail and addresses.

After I downloaded Lion, I tried to use my Mozilla E-mail and it said it could no longer be supported by Lion. It would not open at all. I downloaded Thunderbird and it only had a few old E-mails showing & several new ones, but Drafts, and sent were empty. The address book only had 12 in it and all the rest were missing. I'm connected to DSL by Turner Cable but I don't use Roadrunner E-mail but use Bigplanet as my E-mail provider. I can't figure out how to recover my E-mail and addresses.

All Replies (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

This forum is for Firefox as your question is about Thunderbird.

Two places you can ask for help with Thunderbird is at http://forums.mozillazine.org/viewforum.php?f=50 and http://getsatisfaction.com/mozilla_messaging