Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I did something to cause Firefox to no longer remember my password for a URL. How to convice Firebox to remember it again?

  • 1 amsa
  • 1 yana da wannan matsala
  • 12 views
  • Amsa ta ƙarshe daga cor-el

more options

I had firefox remember my password for a website I subscribe to. I changed the password recently and firefox won't remember the changed password.

I had firefox remember my password for a website I subscribe to. I changed the password recently and firefox won't remember the changed password.

All Replies (1)

more options
  • Click the (empty) input field on the web page to open the drop down list
  • Highlight an entry in the drop down list
  • Press the Delete key (on Mac: Shift+Delete) to remove it.

If the name doesn't change and you only need to change (update) the stored password then fill the name in the login form and let Firefox fill the wrong password.
You may have to press the Tab key to fill the password field with the old password.
If you replace the wrong password with the new password then Firefox should offer to store the new password via the pop-up dialog from the key icon on the location bar (Firefox 3 versions show a bar at the top).

Use the Remember Password bookmarklet on websites that use "autocomplete=off" to prevent Firefox from saving passwords.

Verify that Firefox has stored the new password.

  • Firefox > Preferences > Security: Passwords: "Saved Passwords" > "Show Passwords"

If that didn't work then remove that name and password in the Password Manager.