This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Downloaded updates but program won't run.

  • 1 amsa
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga SafeBrowser

more options

I'm trying to open student loan information @ FAFSA. They're telling me I need to update my browser. I'm using Firefox so I've walked through prompts and programs still won't run. Any ideas?

I'm trying to open student loan information @ FAFSA. They're telling me I need to update my browser. I'm using Firefox so I've walked through prompts and programs still won't run. Any ideas?

All Replies (1)

more options

See my answer in this prior post: https://support.mozilla.com/en-US/questions/857254?s=fafsa&as=s


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You need to update some plug-ins: