Mozilla Relay is experiencing issues with call and text delivery. We’re working on a fix. Check Mozilla Status for updates.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I am trying to download an Adobie plug-in. It acts like it is working. But I cannot watch video's on Firefox. What is wrong?

  • 1 amsa
  • 3 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga the-edmeister

megpeglu@att.net
megpeglu@att.net
more options

I cannot watch video's. When I try, it prompt's me to download Adobie plug in. The plug-in look's like it is downloading. But after it is done, I still cannot watch video's. Even after closing firefox and reopening it. I cannot watch video's on firefox.

Peggy Drummond

I cannot watch video's. When I try, it prompt's me to download Adobie plug in. The plug-in look's like it is downloading. But after it is done, I still cannot watch video's. Even after closing firefox and reopening it. I cannot watch video's on firefox. Peggy Drummond

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

You have Shockwave Flash 10.3 r181 installed for Firefox.

Try this test page - http://www.adobe.com/software/flash/about/ - does it sat that Flash is installed?