This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Keys 1-9 and related shift keys !@#$%^&*(), malfunction in browser

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

jbcinslc
jbcinslc
more options

The keys 1-9, 0, and the related shift keys !@#$%^&*() function properly in every application, except in the Firefox browser. In short, the keys work in the XP operating system forms, fields, and in all other applications, including WORD, EXCEL, etc. When the Firefox browser is opened, these keys malfunction. When you click the above-referenced keys, the results are a blank (nothing), a 3, a 6 or an 8. Additionally, accessing the computer remotely (TeamViewer, Crossloop, etc.) and entering browser, these keys work just fine.

The keys 1-9, 0, and the related shift keys !@#$%^&*() function properly in every application, except in the Firefox browser. In short, the keys work in the XP operating system forms, fields, and in all other applications, including WORD, EXCEL, etc. When the Firefox browser is opened, these keys malfunction. When you click the above-referenced keys, the results are a blank (nothing), a 3, a 6 or an 8. Additionally, accessing the computer remotely (TeamViewer, Crossloop, etc.) and entering browser, these keys work just fine.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).