This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes

  • 1 amsa
  • 3 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga the-edmeister

more options

I get a message saying Firefox has crashed. I have ran updated Malewarebytes, as well as Norton. Also have deleted and reinstalled Firefox to no avail.

I get a message saying Firefox has crashed. I have ran updated Malewarebytes, as well as Norton. Also have deleted and reinstalled Firefox to no avail.

All Replies (1)

more options

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_getting-help-with-your-crash

Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.