This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

expired certificate message

  • 3 amsoshi
  • 9 sa na da wannan matsala
  • 10 views
  • Amsa ta ƙarshe daga DRP1

more options

I keep getting a pop-up error message about an expired certificate from jetpackgallery.mozillalabs.com.443. The certificate expired on 08/13/2011, and I've been getting this message constantly ever since. It just pops up, regardless of what I am doing, even when Firefox is not the active application. The details say that it is from Equifax. I'm using version 3.6.2 on a G3 Mac laptop, OS 10.4.6.

I keep getting a pop-up error message about an expired certificate from jetpackgallery.mozillalabs.com.443. The certificate expired on 08/13/2011, and I've been getting this message constantly ever since. It just pops up, regardless of what I am doing, even when Firefox is not the active application. The details say that it is from Equifax. I'm using version 3.6.2 on a G3 Mac laptop, OS 10.4.6.

All Replies (3)

more options

Enough of this garbage! How can I block this dang certificate!?!

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Thanks, I found jetpack in the add-ons and disabled it. Haven't seen the error message all day.