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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I click on 'SET UP" on my Motorola XOOM and the screen turns black and does not install. I have uninstalled and installed man times. What next?

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  • Amsa ta ƙarshe daga Kevin

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Can not install Firefox Mobile o my Motorola XOOM. I download and start the set up page and the page turns black and dos not get configured.

Can not install Firefox Mobile o my Motorola XOOM. I download and start the set up page and the page turns black and dos not get configured.

Mafitar da aka zaɓa

Clicking on the "Android Zoom" button and select "Stretch to fill screen" and restart the tablet. The "Zoom to fill screen" breaks Firefox mobile and it is a shame that Android suggests this for our app on first run.

We are working on resolving this with the creation of our tablet UI.

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Zaɓi Mafita

Clicking on the "Android Zoom" button and select "Stretch to fill screen" and restart the tablet. The "Zoom to fill screen" breaks Firefox mobile and it is a shame that Android suggests this for our app on first run.

We are working on resolving this with the creation of our tablet UI.