This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

cannot get on Internet with Firefox but I can wih Internet Explorer

  • 1 amsa
  • 3 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga the-edmeister

atbraden
atbraden
more options

I have tried to open Firefox several times the last few days. It will not open. I am able to open Internet Explorer and it will get me on the Internet with no problems, but stops working after a while. 

 I prefer to use Firefox and need help with this problem.  Thank you.

Anna

I have tried to open Firefox several times the last few days. It will not open. I am able to open Internet Explorer and it will get me on the Internet with no problems, but stops working after a while. I prefer to use Firefox and need help with this problem. Thank you. Anna

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox