This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

XML Parsing Error: undefined entity Location: jar:file:///C:/Users/Administrator/AppData/Roaming/Mozilla/Firefox/Profiles/shey4fja.default/extensions/speedtest@gotomyhelp.com/chrome/speedtest.jar!/content/netError.xhtml Line Number 392, Column 33:

  • 1 amsa
  • 11 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga cor-el

lastammo
lastammo
more options

Hi, my FireFox crushed right after download with this on a screen:

XML Parsing Error: undefined entity Location: jar:file:///C:/Users/Administrator/AppData/Roaming/Mozilla/Firefox/Profiles/shey4fja.default/extensions/speedtest@gotomyhelp.com/chrome/speedtest.jar!/content/netError.xhtml Line Number 392, Column 33:

Hi, my FireFox crushed right after download with this on a screen: XML Parsing Error: undefined entity Location: jar:file:///C:/Users/Administrator/AppData/Roaming/Mozilla/Firefox/Profiles/shey4fja.default/extensions/speedtest@gotomyhelp.com/chrome/speedtest.jar!/content/netError.xhtml Line Number 392, Column 33:

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue is caused by the speedtest extension.