This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When I try to go to a a game on facebook and try to turn off security, I says that the page is being directed in such a way that it would not complete. This is constant. Can you help me?

  • 3 amsoshi
  • 15 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga cor-el

more options

When I log into facebook it takes me to the https version and not http. the https version is secure and when you play a game it will ask if you want to termporarily turn the secure feature off. When I do I consistantly get a message that says they (I don't know if it is you or facebook, but it's a firefox message) cannot do this as it was being directed in such a manner that it would not complete. I have to go back to the main facebook page and redo whatever many times before it will do it correctly. Once I get into the http end, as long as I do not log off facebook, I won't have the issue. But, if I logout of facebook, I have to go through the process repeatedly. I wish I could get my acct back to http and not https, but facebook's help is useless.

When I log into facebook it takes me to the https version and not http. the https version is secure and when you play a game it will ask if you want to termporarily turn the secure feature off. When I do I consistantly get a message that says they (I don't know if it is you or facebook, but it's a firefox message) cannot do this as it was being directed in such a manner that it would not complete. I have to go back to the main facebook page and redo whatever many times before it will do it correctly. Once I get into the http end, as long as I do not log off facebook, I won't have the issue. But, if I logout of facebook, I have to go through the process repeatedly. I wish I could get my acct back to http and not https, but facebook's help is useless.

All Replies (3)

more options

This issue can be caused by corrupted cookies.

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

more options

Thank you for your help in this issue. Your suggestion was very helpful and I used it. I also kept it so I could remember it if I needed it again.

Again, thanks for your help.

more options

You're welcome