This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Proxy Server is refusing connections.

  • 2 amsoshi
  • 8 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga nicoltony

nicoltony
nicoltony
more options

Haven't used Firefox in a while. I'm running Internet Explorer 7.0 (currently since I can't get Firefox to work). I have a Qwest DSL as my internet service provider. When I try to go online to my Yahoo Email Acct (Home Page) I get an error message saying, "Proxy Server is refusing connections"."Firefox is configured to use a proxy server". How do I check to make sure the proxy server settings are correct or check the network administrator to see if the proxy server is working? I used it a couple of months ago without any problems.

Haven't used Firefox in a while. I'm running Internet Explorer 7.0 (currently since I can't get Firefox to work). I have a Qwest DSL as my internet service provider. When I try to go online to my Yahoo Email Acct (Home Page) I get an error message saying, "Proxy Server is refusing connections"."Firefox is configured to use a proxy server". How do I check to make sure the proxy server settings are correct or check the network administrator to see if the proxy server is working? I used it a couple of months ago without any problems.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check the connection settings.

  • Tools > Options > Advanced : Network : Connection > Settings

If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":

nicoltony
nicoltony Mai mallakar tambaya
more options

Thank you for your response Cor-el. I uninstalled Firefox 3.6.2 and downloaded version 7.0. I went into my Tools-Advanced Tab-Netwoork Tab and clicked the Connection Settings Button. I tried to Configure the Proxy to acess the internet by check marking the open Radio Button next to "Auto Detect Proxy Settings for this Network". Now the problem I'm having with it is; It will let me sign on to my specified homepage, (Yahoo.com) and access my email but when I click on a link to go to a site from my email, it opens a new tab but doesn't go to the site. The address bar text window says, "About Blank". Manually typing the site address here does nothing, as well. When I close the Firefox browser and try to reopen it I get an error message that reads, "Firefox is already running but is not responding". To open a new window you must first close the existing Firefox process or restart your Computer. Doing the 3 fingers salute (Control-Alt-Delete) verifies in the Processes Tab that Fire.exe is still there. I can't end the task at all unless I reboot. It's not there when my system completely boots up though, unless I open Firefox again and then, once again I can't get rid of it unless I reboot. What do I need to do to correct these new issues?