This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

update 7.xx fails to install. tried 10 times since 9/30/2011. Why

  • 1 amsa
  • 1 yana da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga Hasan

mt53
mt53
more options

I have been trying to install firefox 7.xx and each time the install fails with "patch apply failed" I have done this now about 10 times since 9/30/2011. Why? I have also tried to do it manually by going to Mozilla and directly downloading the file and launching it. Still fails with same message.

I have been trying to install firefox 7.xx and each time the install fails with "patch apply failed" I have done this now about 10 times since 9/30/2011. Why? I have also tried to do it manually by going to Mozilla and directly downloading the file and launching it. Still fails with same message.

All Replies (1)

Hasan
Hasan
more options

-> Restart your System in Safe Mode

-> Uninstall Firefox from your computer - Uninstall your current Firefox

  • DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
  • Restart your system

-> Download latest Firefox version from one of these links using some other Web Browser:

-> Installing Firefox

Check and tell if its working.