This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When online I keep getting error messages which i think relate to java script.

  • 3 amsoshi
  • 38 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga hazeldelhoney

kellyd78
kellyd78
more options

When using firefox, if I try opening a new web page / clicking on any links etc. I often get the following error messages pop up with a '!' in a yellow triangle: Exc in ev handl: TypeError: oSAPlg.oRoot.log is not a function Exc in ev handl: Error: Bad NPObject as private data! The problem does not go away when I restart - I have to shut down - often the problem still persists even then. I am very worried about this, can anyone please help me to get rid of it?

When using firefox, if I try opening a new web page / clicking on any links etc. I often get the following error messages pop up with a '!' in a yellow triangle: Exc in ev handl: TypeError: oSAPlg.oRoot.log is not a function Exc in ev handl: Error: Bad NPObject as private data! The problem does not go away when I restart - I have to shut down - often the problem still persists even then. I am very worried about this, can anyone please help me to get rid of it?

All Replies (3)

David McRitchie
David McRitchie
more options

Please see solution in http://kb.mozillazine.org/Problematic_extensions for "McAfee Site Advisor".

(Windows): For best results you should uninstall McAfee Site Advisor from Control Panel > add/change programs (Programs and Features). Reboot the system. Then Reinstall from http://www.siteadvisor.com/ and reboot the system. When installing refuse other suggested (crapware) applications.


Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

kellyd78
kellyd78 Mai mallakar tambaya
more options

hi there, thank you for your reply. I'm afraid i'm not terribly au fait with pc jargon - so find it tricky enough trying to understand these help pages! when i looked in programs and features i couldn't see the mcafee site advisor to uninstall - only mcafee security itself and mcafee virtual technician. please help!

hazeldelhoney
hazeldelhoney
more options

gonna try it seems like the safest idea and i am using mcafee site advisoer