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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I am trying to download Adobe Flash player and it is asking me to close Mozilla Firefox, how do I do this?

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I am trying to download Adobe Flash Player and it is asking me to close Mozilla Firefox before it will download. How do I do this?

I am trying to download Adobe Flash Player and it is asking me to close Mozilla Firefox before it will download. How do I do this?

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Save the Flash installer to the desktop and close Firefox via File > Exit or Firefox > Exit.

Then run the Flash installer with a double lick on that desktop icon.
You may need to use "Run as Administrator" via the right-click context menu of that file.