This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Since I upgraded Firefox the gold security lock symbol that shows up for internet banking, etc. has disappeared. How do I get it back. I'm nervous not seeing it there.

  • 1 amsa
  • 42 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga SafeBrowser

more options

the bank site does have "https//:" on it, but no security lock shows in the lower right hand corner. It always was there before.

the bank site does have "https//:" on it, but no security lock shows in the lower right hand corner. It always was there before.

All Replies (1)

more options

The Padlock is no longer part of Firefox; it was removed beginning in Firefox 4. The padlock shows that there is a secure connection but does not supply additional information. You could have made a typographical error and still have been connected to a secure connection. The padlock was replaced in Firefox 3 with the Site Identity Button. Familiarize yourself with the Site Identity Button at the left end of the Location Bar:

You can install this add-on if you wish:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

An gyara daga SafeBrowser