This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why does a tab that has just been closed stay open as a New Tab?

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga lsilvest

lsilvest
lsilvest
more options

When I click on the X to close a tab, it stays open as a New Tab and cannot be closed. This started when I upgraded to Firefox 6 and still happens in 7. I was using Tab Mix Plus so I switched to Tab Utilities and even tried it without a tab extension and it still occurs under any condition. I have noticed it happens most often (if not always) when I am closing a tab for AOL Mail.

Using XP SP3 with all updates.

When I click on the X to close a tab, it stays open as a New Tab and cannot be closed. This started when I upgraded to Firefox 6 and still happens in 7. I was using Tab Mix Plus so I switched to Tab Utilities and even tried it without a tab extension and it still occurs under any condition. I have noticed it happens most often (if not always) when I am closing a tab for AOL Mail. Using XP SP3 with all updates.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

lsilvest
lsilvest Mai mallakar tambaya
more options

I always use the default theme anyway. It still does it in Safe Mode. The only site that causes the problem is AOL mail. I have notified them of the problem, but not holding my breath waiting for a reply.