This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes

  • 1 amsa
  • 1 yana da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga m-wynn

astrid37
astrid37
more options

I can't even start Firefox at all. When I click on the Firefox icon, a box pops up telling me Firefox has crashed and asking me to send a report. I tried updating and uninstalling and reinstalling Firefox etc... to no avail. I can't even get it to open.

I can't even start Firefox at all. When I click on the Firefox icon, a box pops up telling me Firefox has crashed and asking me to send a report. I tried updating and uninstalling and reinstalling Firefox etc... to no avail. I can't even get it to open.

All Replies (1)

m-wynn
m-wynn
more options

Try running firefox in Safe Mode and see if that helps.

Then, type about:crashes in your url bar and press enter. Try to find your most recent crash id, and post it here. We can probably use that to find the cause of your crash.