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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Opens and immediately crashes even in safe mode with no opportunity to disable or make a change.

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  • Amsa ta ƙarshe daga lindsaygii

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After numerous crashes without the browser coming up and immediately closing with the 'sorry' message and a crash report. Ran all tuneup scans and repairs, registry scan etc. Uninstalled Firefox 8 and reinstalled same. No joy. Now using Internet explorer and want my Firefox back. Please advise.

After numerous crashes without the browser coming up and immediately closing with the 'sorry' message and a crash report. Ran all tuneup scans and repairs, registry scan etc. Uninstalled Firefox 8 and reinstalled same. No joy. Now using Internet explorer and want my Firefox back. Please advise.

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Update Roboform. That has been fixing this for many people, including me!  :)