This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Launching Firefox 8 freezes my entire computer!

  • 1 amsa
  • 10 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga smo

more options

Since this morning, whenever I try to launch Firefox 8, the window "hangs" with the "Not Responding" header, and my whole computer freezes. I have to ctrl-alt-delete and restart. Running Vista. Haven't downloaded anything new or unusual. Uninstalled & reinstalled Firefox three times, no change. I love Firefox and don't want to lose my bookmarks (which looks like it may have already happened)-- please help!

Since this morning, whenever I try to launch Firefox 8, the window "hangs" with the "Not Responding" header, and my whole computer freezes. I have to ctrl-alt-delete and restart. Running Vista. Haven't downloaded anything new or unusual. Uninstalled & reinstalled Firefox three times, no change. I love Firefox and don't want to lose my bookmarks (which looks like it may have already happened)-- please help!

All Replies (1)

more options

check this question. see also firefox hangs