Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I updated firefox yesterday and when I sign on for banking, the gold lock security key on the lower right corner does not show.

  • 1 amsa
  • 1 yana da wannan matsala
  • 13 views
  • Amsa ta ƙarshe daga David Tenser

more options

When I used to sign on, a gold lock would show on the lower right corner for a secured setting. Since I updated Firefox yesterday, that lock is not showing when I sign in.

When I used to sign on, a gold lock would show on the lower right corner for a secured setting. Since I updated Firefox yesterday, that lock is not showing when I sign in.

All Replies (1)

more options

The lock icon was removed in recent versions of Firefox because it's a false sense of security. Instead, the address bar's left side turns green if the site is using an encrypted connection. See a relevant thread about this here: https://support.mozilla.com/en-US/questions/902124