Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Since upgrading to 9.0.1 every time I start Firefox it grinds through all my addins checking them for cpmpatibility and then loads http://www.mozilla.org/en-US/firefox/9.0.1/whatsnew/ in addition to my home page.

  • 3 amsoshi
  • 28 sa na da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga cardy

more options

Since upgrading to 9.0.1 every time I start Firefox it grinds through all my addins checking them for compatibility and then loads http://www.mozilla.org/en-US/firefox/9.0.1/whatsnew/ in addition to my home page.

Since upgrading to 9.0.1 every time I start Firefox it grinds through all my addins checking them for compatibility and then loads http://www.mozilla.org/en-US/firefox/9.0.1/whatsnew/ in addition to my home page.

An gyara daga francob

All Replies (3)

more options
more options

Hello!. I have this problem too. What I've done is

1. Firefox orange button>help>Troubleshooting Information 2. Under Application Basics, click Open Containing Folder 3. there will be prefs.js, user.js and sessionstore.js 4. Delete all 3 files 5. restart and done.

on firefox press Ctrl+alt+del to clear everything, choose everything and delete all.

Hope it helps!

more options

pendekarlaut you are Gods gift. Mate I have spent 4 hours trying to resolve this problem trying every suggestion I could google and pick up off the firefox help pages to no avail. I tried reinstalling/system restore and countless fixes and non worked. I tried your solution and all back to normal now. Thank you again and have a good year as you deserve it. I cannot understand why Firefox doesnt just come up with this solution in the first place.. p.s I didnt use the ctrl alt delete as couldnt see the point in going to the task manager and closing programmes..

An gyara daga cardy