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Having trouble upgrading latest version of Firefox. Have attempted this several times and still getting message on main page that I do not have latest version. What do I need to do?

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  • Amsa ta ƙarshe daga James

dogo1
dogo1
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I have attempted to upgrade latest version from main Firefox page, but still have the message on main page that I need to upgrade, that I have not upgraded to latest version. What are the exact steps I need to execute in order to have the latest upgrade? I've clicked on the "upgrade" icon and it has taken me through the steps, but still tells me I'm not upgraded. Very frustrating.

I have attempted to upgrade latest version from main Firefox page, but still have the message on main page that I need to upgrade, that I have not upgraded to latest version. What are the exact steps I need to execute in order to have the latest upgrade? I've clicked on the "upgrade" icon and it has taken me through the steps, but still tells me I'm not upgraded. Very frustrating.

All Replies (2)

Matt_G
Matt_G
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Hey dogo1,

The latest version of Firefox is 9.0.1, so it looks like your updates have failed. You can look at the Knowledge Base article Update Firefox to the latest release for some troubleshooting steps. Alternatively, you might just want to try installing a fresh copy of the latest version of Firefox. I would look at the Knowledge Base article Back up and restore information in Firefox profiles first. That way you'll have a backup of all your bookmarks and person information.

Then you should completely uninstall Firefox and then download a new copy from:

http://www.mozilla.org/firefox/new/

Hopefully this helps!

James
James
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The issue may simply be due to still using the old Firefox start page http://www.google.com/firefox hosted by Google as your homepage.

Either ignore the message, change homepage to about:home, change it to another page or leave blank.

http://support.mozilla.org/en-US/kb/How+to+set+the+home+page