This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

restoring sync after mobile reset

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Ibai

Andrew.Johnston5151
Andrew.Johnston5151
more options

I had to reset mobile to factory default which deleted all installed apps. I tried to sync mobile by first removing existing device sync from pc now I get same info on mobile & pc

I had to reset mobile to factory default which deleted all installed apps. I tried to sync mobile by first removing existing device sync from pc now I get same info on mobile & pc

All Replies (1)

Ibai
Ibai
  • Administrator
more options

I'm not sure if I understand the problem but this article should help you:

Use Sync to share your Firefox bookmarks, passwords and more with Firefox for mobile

If your computer is already set up you can start on the Part 2 but from what I read you had deactivated your computer so you should start in Part 1.

Let me know if it helps, and if not, some additional context will be good. Specifically, what do you see when you click on the Sync Tab in preferences?