This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Another Web Site keeps loading and interupting the site I am on. How do I stop this from happening?

  • 1 amsa
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga rbillings

dvinson
dvinson
more options

when I am on Facebook.com H&R Block and a web page for downloading Smiley Icons keep loading without my consent and I need to know how to stop this from happening. When on Facebook and playing games I keep losing credits. Please help me with this problem.

when I am on Facebook.com H&R Block and a web page for downloading Smiley Icons keep loading without my consent and I need to know how to stop this from happening. When on Facebook and playing games I keep losing credits. Please help me with this problem.

All Replies (1)

rbillings
rbillings
more options

Hi dvinson- If you are getting repeated unwanted windows opening with advertisements on them, it is likely you have some malware installed. This Support article will help you identify and resolve malware issues:

• Troubleshoot Firefox issues caused by malware

Hope that helps!