This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I have a problem with Hotmail

  • 4 amsoshi
  • 2 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga graham

graham
graham
more options

I use Firefox and Internet Explorer as browsers.

My email account is hotmail, when I use Internet Expl Hotmail operates normally, on using Firefox I am unable to access page 2 of my hotmail inbox, there should be arrows next to Go To which are not present.

Any suggestions?

I use Firefox and Internet Explorer as browsers. My email account is hotmail, when I use Internet Expl Hotmail operates normally, on using Firefox I am unable to access page 2 of my hotmail inbox, there should be arrows next to Go To which are not present. Any suggestions?

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

graham
graham Mai mallakar tambaya
more options

Thanks for taking the trouble of replying to my query.

I've tried everything suggested, the only thing that didn't work for me was the point about cookies, when I went into Tools it didn't say "Show cookies"

I have checked the hotmail inbox and the problem remains, I am running Windows XP.

Graham

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Use this to see all history and cookie settings:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
graham
graham Mai mallakar tambaya
more options

Thanks for the suggestion. I have done that, no change yet, do I still need to restart in safe mode ?