This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My Gmail is not displaying the entire email sometimes

  • 5 amsoshi
  • 3 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga Hairy Scot

dannn
dannn
more options

Recently I noticed that an email I forwarded to myself from Hotmail to Gmail was not displayed completely. I read about existing problems with Gmail and discovered that Gmail does have issues with Firefox. I did an experiment with the same scenario only I used IE 8 and the email in question displayed correctly. How can I get Firefox to do the same ?

Recently I noticed that an email I forwarded to myself from Hotmail to Gmail was not displayed completely. I read about existing problems with Gmail and discovered that Gmail does have issues with Firefox. I did an experiment with the same scenario only I used IE 8 and the email in question displayed correctly. How can I get Firefox to do the same ?

All Replies (5)

Hasan
Hasan
more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

May not be related to your problem but some of your Firefox Plugins are out-dated

  • Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

can you try with edit your user agent?

An gyara daga Swarnava Sengupta

dannn
dannn Mai mallakar tambaya
more options

Thanks for responding mha007 and Swarnava.

I've tried your suggestions to no avail. The issue still persists in Firefox only. The email not fully displaying in Firefox does display correctly in IE9. There have been other instances of email not showing photos and I just thought the sender side had an issue. Guess it's me instead.

Starting Firefox in safe mode does nothing different. I'll live with it for now and keep researching.

Hasan
Hasan
more options

-> Websites look wrong or appear differently than they should

Check and tell if its working.

Hairy Scot
Hairy Scot
more options

I came across the same problem for the first time today. I received an email on Gmail which appeared to be blank in Firefox but displayed correctly in both IE9 and Chrome.