This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I cannot print from Firefox. Receive error Prop Res Dll not loaded but I checked the folder and it is loaded. What can I do to resolve this issue?

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga wyndicity

wyndicity
wyndicity
more options

Cannot print since upgrading Firefox (7). I can print in Internet Explorer. I can print if I download file from Firefox and print directly from Acrobat. Error message is Prop Res DLL is not loaded. I checked and it does reside in the System 32 folder. What can I do to resolve issue? How can I contact Mozilla via email?

Cannot print since upgrading Firefox (7). I can print in Internet Explorer. I can print if I download file from Firefox and print directly from Acrobat. Error message is Prop Res DLL is not loaded. I checked and it does reside in the System 32 folder. What can I do to resolve issue? How can I contact Mozilla via email?

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

That is caused by a fault with the installation of print drivers for Lexmark or Lexmark/Dell printers. You need to move or copy specific DLL's into the System32 folder in Windows.

See this - Firefox support forum search
or this - Google search.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Copy the Lexmark LX??PRPR.DLL file from the C:\Windows\System32\Spool\Drivers\W32X86\3 folder to the System32 folder.

wyndicity
wyndicity Mai mallakar tambaya
more options

I already copied into System32 folder. When I copy, it over writes the same existing file. Do you have any other suggestions?