This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why can't I watch videos in firefox?

more options

I'm unable to watch any videos at all on YouTube using Firefox4. I get a message saying "An error occurred. Please try again later." EVERY TIME... It's been doing this for two days; since the last update. I can view videos just fine in IE... but I despise IE... with every fiber of my being. Also, other websites with video... the videos buffer and buffer and buffer... I can't seem to watch more than 3 seconds at a time. (Except with IE... :{ )

I'm unable to watch any videos at all on YouTube using Firefox4. I get a message saying "An error occurred. Please try again later." EVERY TIME... It's been doing this for two days; since the last update. I can view videos just fine in IE... but I despise IE... with every fiber of my being. Also, other websites with video... the videos buffer and buffer and buffer... I can't seem to watch more than 3 seconds at a time. (Except with IE... :{ )

All Replies (2)

more options

Hi rdwhite.ii,

We've got a troubleshooting section for Youtube that you might be interested in. There is a lot of good troubleshooting information in there that should get you up and running again.

Hopefully this helps!

more options

Thank you very much Matt_G. I have never had a problem with firefox before so I didn't know where to go. LOL Thanks for pointing me in the right direction. :)