This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox won't allow me to upload pictures to Amazon.com and IE will. Why?

  • 2 amsoshi
  • 5 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga oldg8ter

more options

I am trying to upload an image to items for sale on Amazon.com and it locks in a loop "connecting" but nothing happens. I tried with Internet Explorer and it works fine. What setting do I have to change?

I am trying to upload an image to items for sale on Amazon.com and it locks in a loop "connecting" but nothing happens. I tried with Internet Explorer and it works fine. What setting do I have to change?

All Replies (2)

more options

Make sure that your security software (firewall, anti-virus) isn't blocking the upload.

more options

I use AVG free and unless there is a specific setting for Firefox, IE still works with it.