This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

For some reason all of my ad ons and plug ins have to be reinstalled every time I restart firefox. I don't know how or why they keep getting disabled or uninstalled. Help?

  • 1 amsa
  • 2 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga user633449

angrydoll
angrydoll
more options

My downloaded toolbars and ad ons have to be "reinstalled" every single time I restart. I have no idea why this is happening.

My downloaded toolbars and ad ons have to be "reinstalled" every single time I restart. I have no idea why this is happening.

All Replies (1)

user633449
user633449
more options

Try reading Preferences are not saved, specifically the "Resetting preferences file" section.